How To Fix Laptop Camera Issues - Fix and Go NY

A malfunctioning laptop camera can be a frustrating issue, especially in today’s world of virtual meetings and video conferencing. If your laptop camera is not working as expected, don’t worry. 

There are a few easy ways to solve the issue. The experts in computer repairs recommend checking the privacy settings to ensure the camera is enabled. If this does not work, update camera drivers to resolve compatibility issues. Verify app permissions for camera access and disable or restart any third-party camera software.

Tips to Fix Laptop Camera Not Working Issues?

In this article, we will explore six easy and effective ways to solve common laptop camera problems. By following these troubleshooting steps, you’ll be able to diagnose and fix the camera issues on your laptop. Whether it’s a hardware or software problem, these solutions will help you get your laptop camera up and running again in no time.

Check Camera Privacy Settings

The first step in solving laptop camera problems is to check the privacy settings. Sometimes, the camera may be disabled or blocked by the privacy settings on your laptop. On Windows laptops, go to the Settings app, select “Privacy,” and choose “Camera.” Ensure that the “Allow apps to access your camera” toggle is turned on. On Mac laptops, go to the System Preferences, click on “Security & Privacy,” and select the “Privacy” tab. Make sure the checkbox next to “Camera” is checked. By enabling camera access in the privacy settings, you can ensure that the camera is available for use.

Update Camera Drivers

Outdated or incompatible camera drivers can cause issues with your laptop camera. To resolve this, you need to update the camera drivers. On Windows laptops, you can open Device Manager and then Expand the “Cameras” category by clicking right on the camera device, and choosing “Update driver.” Then Follow the instructions given on-screen to update the driver. Whereas on Mac laptops, camera drivers are usually updated through macOS updates. Make sure your Mac is up to date by clicking on the Apple menu, selecting “Software Update,” and installing any available updates. Updating the camera drivers can resolve compatibility issues and improve the camera’s functionality.

Check Camera App Permissions

If the camera is not working in specific applications, it’s important to check the app permissions. Some apps may require explicit permission to access the camera. On Windows laptops, go to the Settings app, select “Privacy,” and choose “Camera.” Scroll down to the “Choose which apps can access your camera” section and make sure the toggle for the specific app is turned on. On Mac laptops, go to the System Preferences, click on “Security & Privacy,” and select the “Privacy” tab. Make sure the checkbox next to the specific app is checked under the “Camera” section. Granting camera access to specific apps ensures that they can utilize the camera properly.

Disable or Restart Third-Party Camera Software

Sometimes, third-party camera software or conflicting applications can interfere with the proper functioning of the laptop camera. To troubleshoot this, try disabling or restarting any third-party camera software or applications running in the background. Close all camera-related applications, including video conferencing apps or camera utility software. Check the system tray or taskbar for any camera-related software and exit or disable them. Restart your laptop and check if the camera starts working again. Disabling or restarting third-party camera software helps ensure that the camera is not being utilized exclusively by another application, allowing it to function properly.

Run Hardware Troubleshooter

If the above steps do not resolve the issue, running the hardware troubleshooter can help identify and fix any hardware-related problems. On Windows laptops, go to the Settings app, select “Update & Security,” and choose “Troubleshoot.” Under the “Find and fix other problems” section, select “Hardware and Devices” and click on “Run the troubleshooter.” Follow the on-screen instructions to let Windows diagnose and fix any hardware issues related to the camera. On Mac laptops, you can run the Apple Hardware Test (AHT) or Apple Diagnostics. Restart your Mac, and immediately press and hold the “D” key until the diagnostics screen appears. Follow the prompts to run the hardware diagnostics. The hardware troubleshooter can detect and resolve any underlying hardware problems affecting the camera.

Perform a System Restore

If all else fails, performing a system restore can be a last resort to resolve camera issues. System restore allows you to revert your laptop back to a previous working state. On Windows laptops, search for “System Restore” in the Start menu and open the corresponding utility. Follow the on-screen instructions to choose a restore point and restore your laptop to that state. Note that performing a system restore will undo any recent system changes, so make sure to back up your important files before proceeding. On Mac laptops, you can use the Time Machine backup utility to restore your system to a previous state. Select a backup point and follow the prompts to restore your Mac. System restore can help eliminate any software conflicts or changes that might be affecting the camera’s functionality.

Seek Professional Assistance

If all else fails, it is wise to avail computer repair services from a reputable store. At Fix and Go NY INC, we have a team of expert technicians who can diagnose and fix all your computer issues instantly and effectively. Not only this but our technicians make use of advanced tools and techniques to ensure quality service. 


A non-working laptop camera can be frustrating, but with these six easy troubleshooting steps, you can solve common camera problems. By following these tips suggested by the experts of computer repairs in New York, you can fix camera issues and get your laptop camera back on track. In case this does not help, you may bring your laptop to us for the best camera repair services in town. 

To book an appointment with one of our experts, you may contact us or visit our website for more information. 

Monday 17th July By